Paladin Press On Demand Information

Paladin Press On Demand is an amazing, space-age, self-contained software environment that lets you browse, purchase, instantly download, and enjoy high-quality video titles anytime you want. Digital downloads have all the quality of DVDs, and in some cases even more.

Going digital has many benefits:


  Instant delivery.

No waiting for deliveries. No shipping and handling charges. Never out of stock. No lost or damaged shipments. Order and start watching in just minutes.

  Immediate access.

Watch anything you've purchased in just three clicks, whether you are connected to the Internet or not. No more hassles with players, remote controls or TV inputs.


  Lasts forever.

Unlike discs that can get damaged or lost, you'll never lose your digital purchases, even if you buy a new computer or your hard drive crashes.



Manufacturing of discs contributes heavily to pollution, and 1.6 billion discs go into landfills every year. Enjoy all the advantages of digital and save the planet while you're at it.

Frequently Asked Questions:

How long does it take to download a product?

It depends on the speed of your internet connection, but with a fast broadband connection, you can start watching in just a few minutes while the rest of the product downloads in the background.

How high is the quality are the downloads?

The video and audio quality are every bit as good as on a DVD, and in some cases, you will get better quality on the download (with an HD product).

Will I get everything that comes with the DVD?

Yes, any additional materials, like PDFs, sheet music, tab, software or student materials are included.

Can I watch my purchases on my iPad or iPhone?

Yes, Paladin Press On Demand is compatible with the "MOD Mobile" app in the Apple App Store. If you have a $99 Apple TV, you can also beam your video wirelessly to your TV via AirPlay. Please see the "Help Center" in the Paladin Press On Demand software to find out more.

Can I enjoy my digital purchases even if I'm not connected to the Internet?

Unlike streaming systems, you can take your laptop to a cabin in the woods, the beach or on an ocean voyage, and watch anything you've purchased in full quality.

Can I access my digital purchases on a different computer than the one I purchased on? What if my hard drive crashes or I buy a new computer?

Unlike a disc, that might become scratched, warped, or lost, you will never lose access to a Paladin Press On Demand purchase. Follow these steps to access your purchases:

  1. Download and install the free Paladin Press On Demand Player app onto your second computer using one of the buttons below:
  3. Click the "options" button in the upper right hand corner and choose "Refresh owned products"
  4. Follow the prompts and enter your email address and password.
The products you have purchased will show up under "My Stuff", and you'll be able to download and view them at your convenience. Your purchases are safe in your "digital locker in the cloud."

Can I watch my digital purchases on my TV?

Yes, position your laptop or desktop computer near your TV, and connect them with a DVI to HDMI cable (costs about $15). Here is a wonderful guide for connecting your computer to your TV.

Or if you have an iPad, iPhone, iPod Touch or Apple TV, with a tap of your finger, you can beam videos wirelessly to your big screen via AirPlay.

Three ways to get fast customer support:

Have a question or problem? We are here to help.

1. Instant Help:

Just click the "Help Center" button in the upper right of the main screen, where you'll be able to get instant answers to 90 percent of your questions. If you don't see the answer you're looking for, click the “contact support” button.

2. Help on the Web:

Go to, which is monitored by people in multiple countries. During U.S. business hours and evenings, you will usually get a reply within 15 - 30 minutes. Often, you’ll hear back from us nights, weekends and holidays.

3. Email:

You can also email if that’s more convenient for you.

If you are contacting us outside normal business hours, we appreciate your patience, and pledge that we will answer your question or resolve your problem as soon as possible. We are relentless when it comes to providing excellent customer support.